Larissa Shaw

Privacy Policy

Last updated: 13/12/2024

1. Introduction

Larissa Shaw Hypnotherapy (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Larissa Shaw
Email: larissashaw29@hotmail.com
Phone: 0400 534 296

3. Information We Collect

 3.1 Personal Information

We collect personal information that you voluntarily provide to us, including but not limited to:

  • Name and contact information
  • Health information relevant to your treatment
  • Treatment history and progress notes
  • Payment information
  • Any other information you choose to provide
3.2 Website Data

Our website automatically collects certain information through:

  • Cookies
  • Google Analytics
  • Contact forms

This information may include:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on pages
  • Referral sources

4. How We Use Your Information

We use your personal information to:

  • Provide hypnotherapy services
  • Maintain your treatment records
  • Communicate with you about your care
  • Process payments
  • Improve our services
  • Comply with legal obligations

5. Data Storage and Security

We maintain both digital and paper records and implement appropriate security measures to protect your information, including:

  • Secure storage of paper files
  • Password protection and encryption of digital files
  • Regular security updates
  • Limited access to authorised personnel only

6. Cookie Policy

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

7. Third-Party Access

We do not share your personal information with third parties except when:

  • Required by law
  • Necessary for providing our services
  • With your explicit consent

8. Children’s Privacy

We collect information from children under 18 only with parental/guardian consent and in compliance with applicable laws.

9. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to:

  • Access your personal information
  • Request corrections to your information
  • File a complaint about our privacy practices
  • Opt-out of certain data collection

10. Professional Standards

We adhere to:

  • The Privacy Act 1988 (Cth)
  • Australian Hypnotherapy Association Code of Ethics & Conduct
  • Professional healthcare privacy standards

11. Retention Period

We retain your personal information according to the following schedule:

  • Active clients: Throughout the treatment period
  • Inactive clients: 7 years from the last point of contact
  • Website data: 30 days
  • After these periods, your information will be securely destroyed or permanently de-identified.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date.

13. Complaints

If you have concerns about how we handle your personal information, please contact us directly. You also have the right to complain to the Office of the Australian Information Commissioner.